FAQ
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We accept payments from Afterpay, ZipPay, Visa, Mastercard, Credit Card, AMEX, PayPal.
Products & DETAILS
All our clothes are unique and hand-picked among thousands of items. Our clothes may have holes, stains, or show signs of wear and tear, but that's what makes it special! Please check all images of items and make sure you are happy before purchasing.Â
A lot of the stuff we post on Instagram is for in-store only. Keep on the lookout for weekly drops for online store stock.
Orders cannot be changed or cancelled after they are confirmed.
Shipping & Delivery
DOMESTIC: We aim to ship everything in 1-3 business days once an order has been placed.
INTERNATIONAL: Shipping times can vary depending on country or location. We aim to ship everything in 3-10 business days once an order has been placed.
Once your order has been dispatched, you will receive an email containing your tracking number and order details.
All orders are trackable via Aus Post Tracking
Storeroom Vintage is not responsible for any lost or missing items with Aus Post
Please notify is IMMEDIATELY if the wrong address has been placed so we can correct it.
However, once your item has been sent, we will not be responsible the incorrect address being provided.
If we receive a returned parcel due to an incorrect or insufficient address, we will happily re-ship the items once you have paid the new shipping costs.
Returns & Refunds
Please see our Return's Policy for all information regarding refunds.
ANY QUESTIONS? REACH OUT!