STOREROOM VINTAGE RETURNS POLICY
Exchanges and refunds are available up to 24 hours after the items has been received.
Refunds can be provided if the item doesn’t match its description or appearance on-site.
Please contact us with any enquiries
Our store address is 316-318 Crown St, Surry Hills, Sydney, 2010
WHY IS IT RIPPED?
All our clothes are unique and hand-picked among thousands of items. Our clothes may have holes, stains, or show signs of wear and tear, but thats also what makes it special! Please check the photos of your product and make sure you are happy with it before purchasing.
REFUNDS & RETURNS POLICY
If you are unhappy with an item please send us photos with a description of what is wrong. With the exception of faulty returned items, refunds will be processed within 3-5 business days once we have received the package back.
We don’t currently offer store credit, but exchanges are possible upon request.
HOW DO I RETURN AN ITEM?
Once a return is approved it must be sent back to our store (address above) within 3 business days. Tracking details must be provided, and we will not refund returns out of this time frame.
Storeroom Vintage won’t be held liable for the loss or misplacement of items being returned. We recommend using registered or signed post, and providing us with tracking details once the shipment has been dispatched.