WHERE IS MY SH*T!?
DOMESTIC: We aim to ship everything in 1-3 business days once an order has been placed.
INTERNATIONAL: Shipping times can vary depending on country or location, but we aim to ship everything in 3-10 business days once an order has been placed.
CAN I TRACK MY STUFF?
Once your order has been dispatched, you will receive an email containing your tracking number and order details.
All orders are trackable via Aus Post Tracking
Storeroom Vintage is not responsible for any lost or missing items with Aus Post
I SAW SOMETHING ON @STOREROOMVINTAGE INSTA, CAN I ORDER IT ONLINE?
A lot of the stuff we post on Instagram is for in-store only. Keep on the lookout for weekly drops for online store stock.
I PUT THE WRONG ADDRESS
Please notify is IMMEDIATELY if the wrong address has been placed so we can correct it.
However, once your item has been sent, we will not be responsible the incorrect address being provided.
If we receive a returned parcel due to an incorrect or insufficient address, we will happily re-ship the items once you have paid the new shipping costs.
HOW CAN I PAY?
Afterpay, ZipPay, Visa, Mastercard, Credit Card, AMEX, PayPal
WHY IS NO ONE RESPONDING TO ME!?
We always aim to get back to you ASAP. If you haven’t heard back within 48 hours, please feel free to drop us another email.
CAN I CANCEL MY ORDER?
Orders cannot be changed or cancelled after they are confirmed.
IS THIS SITE SECURE?
Storeroom Vintage understands the importance of keeping your info and payment details private. None of your details collected on this site is shared or sold. It is strictly used by Storeroom Vintage to operate our business and process our payments.