WHERE IS MY PACKAGE?

DOMESTIC: We aim to ship everything in 1-3 business days once an order has been placed.

INTERNATIONAL: Shipping times can vary depending on country or location, but we aim to ship everything in 3-10 business days once an order has been placed.

CAN I TRACK MY PACKAGE?

 Once your order has been dispatched, you will receive an email containing your tracking number and order details.

All orders are trackable via Aus Post Tracking.

Storeroom Vintage is not responsible for any lost or missing items with Aus Post.

I PUT THE WRONG ADDRESS

 Please notify us IMMEDIATELY if the wrong address has been placed so we can correct it.

However, once your item has been sent, we will not be responsible for the incorrect address that was provided.

If we receive a returned parcel due to an incorrect or insufficient address, we will happily re-ship the items once you have paid the new shipping costs.

HOW CAN I PAY?

Afterpay, ZipPay, Visa, Mastercard, Credit Card, AMEX, PayPal

 WHY IS NO ONE RESPONDING TO ME!?

We always aim to get back to you ASAP. If you haven’t heard back within 48 hours, please feel free to drop us another email. 

CAN I CANCEL MY ORDER?

Orders cannot be changed or cancelled after they are confirmed.

 IS THIS SITE SECURE?

 Storeroom Vintage understands the importance of keeping your info and payment details private. None of your details collected on this site is shared or sold. It is strictly used by Storeroom Vintage to operate our business and process payments.